集合
5 - 10 分鐘

Agility and the total cost of the customer experience

Customer service glossary

Your customer base is expanding—is your self-service scaling with it?

客戶體驗
10 分鐘以上

How Sephora created a futuristic, omnichannel customer experience

Chat
<5 分鐘

How live chat helps businesses and consumers

Benchmark
<5 分鐘

Zendesk 基準:快速增長的數位原住民如何創新與擴容

Benchmark
<5 分鐘

Zendesk 基準:知名企業如何運用數位轉型取得成功

Zendesk Guide 入門:策略與最佳實務

全通路支援
5 - 10 分鐘

Key benefits of integrated phone support

How to structure your customer support organization

實作世界一流的客戶服務解決方案

客戶體驗
<5 分鐘

在零售的新時代,重新思考客戶服務技能

客戶體驗
10 分鐘以上

How Slack changed the way we work by putting the customer experience first

Experts weigh in on tomorrow’s best CX practices

Keep video gamers happy with these 4 customer service tools

客戶體驗
10 分鐘以上

How MoviePass radically changed the movie theater customer experience

客戶體驗
<5 分鐘

Fairness in the customer relationship

Employee Satisfaction Survey Guide

分析
<5 分鐘

Meet Zendesk Explore – Americas

分析
<5 分鐘

Meet Zendesk Explore – Asia Pacific

分析
<5 分鐘

Meet Zendesk Explore – Europe

Enterprise Benchmark: Comparing your customer service against other enterprises

知識庫
<5 分鐘

Evolving trends in self-service: creating the best experience for agents and customers

Forrester: Assess Customer Service Capabilities To Pinpoint Opportunities For Better Service

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