From Cost Center to Profit Center: the Potential ROI of Zendesk

On-Demand

關於

Join us for a 30 minute webinar discussing The Total Economic Impact™ of Zendesk, a December 2016 commissioned study conducted by Forrester Consulting on behalf of Zendesk that examines the costs and benefits of Zendesk to reveal an ROI of 365% over three years.

This webinar will also feature a guest from New Balance, a Zendesk customer who participated in the study.

Learn how Zendesk’s benefits outweighed costs in the following areas:

● Increased agent productivity
● Deflected customer interactions
● Improved agent experience and retention
● Avoided maintenance costs of previous platform

Complete the form below to view your webinar:

請輸入您的姓氏
請輸入您的名字
請輸入有效的電郵地址
請輸入有效的電話號碼
請輸入您的公司名稱
請輸入您的職稱
請選取員工數
請選取您的國家
另外請傳送關於 Zendesk 產品和服務的不定期電郵給我。(您可隨時取消訂閱。)
請選擇一個選項

感謝您的註冊!請檢查您的收件匣,尋找帶有網路研討會連結的確認電郵。

抱歉,出錯了!

請重新載入頁面再試一次,或者您可以直接傳送電郵給我們:support@zendesk.com

我們正在傳送您的請求……請稍候。

Speaker

Ian Jacobs

Ian Jacobs serves customer service application professionals. With a focus on the digital transformation of customer service, he is an expert in contact centers and. His research keeps a sharp focus on both customer experience and agent experience issues. Ian is an award-winning columnist, is regularly quoted in major global publications, and is a frequent speaker at industry conferences.

感謝您的註冊!請檢查您的收件匣,尋找帶有網路研討會連結的確認電郵。