Product news
Meet the Zendesk Resolution Platform: Powered by our network of AI Agents
AI is rapidly transforming customer expectations, and businesses are racing to keep up. But in service,…
Latest stories
Article
4 min read
Meet the all-new Zendesk Employee Service Suite
The way we work is changing faster than ever. Employees are navigating hybrid and remote work…
Article
7 min read
AI innovation checklist: How leading companies have stayed ahead in 2025
2024 has been a year like no other. AI has moved from buzzword to business-critical, and…
Article
4 min read
Lead your call center into the AI era with Zendesk voice
Artificial intelligence is poised to revolutionize the way brands interact with their customers. In fact, by…
Article
5 min read
The next frontier in AI: Zendesk’s complete service solution
Successful adoption of AI will create the biggest chasm between companies that become the disruptors vs.…
Subscribe to the blog
The best source of information for customer service, sales tips, guides, and industry best practices. Join us.