Last year, meeting up with friends looked a lot different. With everyone stuck at home during…
Climate change is one of four focus areas for Zendesk social impact programming in 2021. This Earth Day, we’re sharing our climate commitments.
Companies have put customer service at the top of their priority lists for 2021, and with…
Figuring out how to generate leads is almost as hard as converting them. Use this comprehensive guide to lead generation to pack your sales pipeline with quality prospects.
What if Zendesk, the champions of customer service, changed the world?
Your company’s organizational culture is its identity. Learn how to build a culture that’s all about your customers.
Get creative with your FAQ page to provide robust self-service options and enrich your customer experience.
Many companies are all in on social media, ditching mass emails as a tool of yesteryear. That's a mistake. Here's what you need to know to have successful mass emails