服務

When you focus on customer service and the customer experience, you can boost the health of your business. Happier customers mean a better bottom line.

白皮書

報告:北美洲的客戶體驗領導者(Champion)

Zendesk partnered with ESG Research to build a framework around CX maturity. Learn how leaders in the United States and Canada are driving CX success.

最新故事

16 customer service tips for 2021 and beyond, backed by customer service Champions 文章

16 customer service tips for 2021 and beyond, backed by customer service Champions

Customer service tips for customer service Champions.

Deliver better ecommerce customer experiences with Zendesk and Shopify 文章

Deliver better ecommerce customer experiences with Zendesk and Shopify

Give your agents instant access to customers' details and order information—all inside Zendesk.

Monthly integrations have arrived 文章

Monthly integrations have arrived

Here are the newest integrations from Zendesk to help your agents and reps provide great experiences.…

DonorsChoose shares tips for startups navigating uncertainty 文章

DonorsChoose shares tips for startups navigating uncertainty

This year, teachers have been working harder than ever to support their students as they navigate…

建立客戶服務啟用的 4 種方法 文章

建立客戶服務啟用的 4 種方法

卓越客戶服務訓練的設計、開發與部署都是說起來容易做起來難。但是透過這四個步驟,訓練人員與管理者可協調代理,快速大規模地開展訓練。

Messaging tips for startups 文章

Messaging tips for startups

Messaging might feel ambitious now, but you can still plan for it down the road, and there are more than a few reasons why you should.

Supporting mobile gamers where they are, in the apps they love 文章

Supporting mobile gamers where they are, in the apps they love

Unity and Zendesk partner for uninterrupted customer support in mobile games with the Zendesk SDK for Unity

BoxyCharm revitalizes, rejuvenates the customer experience with Sunshine

BoxyCharm revitalizes, rejuvenates the customer experience with Sunshine

Here’s an eye-opening fact: the beauty-products industry is worth more than $500 billion a year. That’s…