When you focus on customer service and the customer experience, you can boost the health of your business. Happier customers mean a better bottom line.
When surveyed, more than half of customer service agents said they usually have to switch between…
Learn the key difference between customer service and customer experience to instantly improve how you serve your customers.
Here are the newest integrations from Zendesk to help your team provide great experiences.
Global ecosystem restoration movement teams up with Zendesk to connect camps and make information accessible to all.
An HR help desk helps both your business and your customers—here's why.
If companies weren’t flexing their agility muscles before the pandemic, they certainly are now. In the…
This SMB agility playbook is full of original data and actionable insights tailored to the needs of small businesses.