文章
Why We Introduced the Customer Satisfaction Metric
Published April 26, 2011
Last updated April 26, 2011
相關案例
文章 16 customer service tips for 2021 and beyond, backed by customer service Champions
Customer service tips for customer service Champions.
文章 6 tips for creating more inclusive surveys
Now more than ever inclusion is a measure of workplace culture and inequality across industries. But…
文章 The state of your business, as told by data
Customer experience works better when it's driven by data — that's why it's important to integrate data from sales, support, and your customers. Here's how.
文章 Is your customer support team ready this holiday season?
It’s the most wonderful time of the year — unless you’re sitting on hold with a…