網路研討會

Guide

Debunking the myths of omnichannel customer experience

If you have found yourself thinking the following – this webinar is for you. Omnichannel is…

最新故事

How to get started with Omnichannel Customer Engagement 文章

How to get started with Omnichannel Customer Engagement

Customer interactions are constantly evolving in the ways customers communicate, the channels they use, and how…

The Future Of Customer Service Experiences 文章

The Future Of Customer Service Experiences

To build a loyal customer base, executing top-tier customer support is as crucial as recognizing new…

Unleash the Power of your Ecommerce Site with Live Chat 文章

Unleash the Power of your Ecommerce Site with Live Chat

Which is most effective at boosting sales, phone, email, or chat? How do you cut through…

Introduction to Zendesk Apps Marketplace Guide

Introduction to Zendesk Apps Marketplace

Available On-Demand with Michelle Torres Did you know Zendesk has hundreds of pre-built apps and integrations…

Keep customers happy with data-driven CX 文章

Keep customers happy with data-driven CX

Available On-Demand with Zendesk’s Katherine Kelly & Anthony Okumura Keeping customers happy is the name of…

Why CX, Why Now? 文章

Why CX, Why Now?

Transforming customer experience (CX) is more important than ever. But despite growing interest in the discipline,…

The Shifting Mindset: Why You Need to Prioritize HR Service Delivery 文章

The Shifting Mindset: Why You Need to Prioritize HR Service Delivery

Human Resource organizations are at an inflection point. SaaS technologies are enabling them to transform the…

How Businesses use Machine Learning for Customer Experience 文章

How Businesses use Machine Learning for Customer Experience

Leveraging data to predict customer satisfaction is more important than ever––it can help your business engage…