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Enterprise Benchmark: Comparing your customer service against other enterprises

As a customer support leader, you’ve probably wondered: “How does our department stack up against our…

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How Harry’s built a world-class customer support team with Stella Connect and Zendesk 文章

How Harry’s built a world-class customer support team with Stella Connect and Zendesk

Watch this webinar to get a behind the scenes look at how Nick Martin of Harry’s…

Help more customers in less time – Americas 文章

Help more customers in less time – Americas

We could all use a few more minutes in the day, and creating automated workflows in…

What’s New at Zendesk: September 2018 – Americas 文章

What’s New at Zendesk: September 2018 – Americas

This quarter’s What’s New webinar is all about the agent. Join the Zendesk Product Marketing team…

Customer service trends: faster, cheaper, and more human 文章

Customer service trends: faster, cheaper, and more human

Customers want service that is both fast and human. Those two ideas might seem at odds…

Understand and act on your ticket data with Insights reporting 文章

Understand and act on your ticket data with Insights reporting

Making data-driven decisions to improve your customer service experience doesn’t need to be a difficult or…

Debunking the myths of omnichannel customer experience 文章

Debunking the myths of omnichannel customer experience

If you have found yourself thinking the following – this webinar is for you. Omnichannel is…

How to get started with Omnichannel Customer Engagement 文章

How to get started with Omnichannel Customer Engagement

Customer interactions are constantly evolving in the ways customers communicate, the channels they use, and how…

Tapping into the powerful combination of Support and Chat, featuring MeUndies 文章

Tapping into the powerful combination of Support and Chat, featuring MeUndies

Real-time communication channels like chat create fast and effective ways to offer customers help through your…