Robert is such an enthusiast for the web and for innovation - it was both fun and inspiring to talk shop with him. One aspect of Zendesk we discussed that found resonance in the comment thread over at Building43 is our API; how we see extensibility as a central piece of Zendesk. Developers can learn how to build their own integrations by tapping directly into our Zendesk Support API.
We know. It’s a lot to take in.
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