客戶忠誠度

最新故事

Understanding customer experience 文章

Understanding customer experience

Customers have come to expect more out of companies, but who can blame them? We’ve all…

7 ways to build customer loyalty that lasts 文章

7 ways to build customer loyalty that lasts

Having strong values and providing great customer service are two of the ways businesses can strengthen bonds with customers and build customer loyalty

Customer retention basics every business leader should know 文章

Customer retention basics every business leader should know

Every business has a customer base that they’ve worked hard to attract and retain through a…

Engaged employees and collaboration: how internal help desks help 白皮書

Engaged employees and collaboration: how internal help desks help

Employee expectations are rising in tandem with customer expectations. Your employees expect the same kind of…

5 types of customers and what they need 文章

5 types of customers and what they need

As a customer support agent, you will interact with a variety of people, each with their…

Big expectations, small businesses: What customers want in Europe 文章

Big expectations, small businesses: What customers want in Europe

Good customer service experiences can result in more business from not just that customer, but also…

How Flywheel upcycled boutique fitness and at-home classes Podcast

How Flywheel upcycled boutique fitness and at-home classes

Repeat Customer podcast, Season 2, Episode 8 When SoulCycle co-founder Ruth Zukerman abruptly left her groundbreaking…

Big expectations, small businesses: What customers want 文章

Big expectations, small businesses: What customers want

Good customer service experiences can result in more business from not just that customer, but also…